Privacy Policy

Welcome to Sentinel Cloud. We respect your privacy and are committed to protecting your personal data and IoT infrastructure information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform, APIs, and edge node services.

By accessing Sentinel Cloud, you agree to the collection and use of information in accordance with this policy. Last updated: April 2026.

We collect several different types of information for various purposes to provide and improve our IoT routing service to you:

• Account Data: Name, email address, company details, and billing information.
• IoT Sensor Data: The telemetry data, metrics, and logs sent from your connected edge devices to our MQTT brokers.
• Usage Data: Information on how the platform is accessed and used, including API request volumes and Gemini AI query logs.

Sentinel Cloud uses the collected data for the following purposes:

• To provide and maintain our real-time edge computing services.
• To process your data through the Gemini API for smart anomaly detection (only if enabled by you).
• To notify you about changes to our platform, system downtimes, or security alerts.
• To provide customer care and technical support.

The security of your data is our top priority. We implement enterprise-grade security measures, including:

• TLS/SSL Encryption: All device-to-cloud and cloud-to-client communication is strictly encrypted.
• API Key Rotation: We enforce Role-Based Access Control (RBAC) and allow instant revocation of compromised API keys.

However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct inaccurate data).
• The right to withdraw consent at any time where Sentinel Cloud relied on your consent to process your personal information.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer: